1 Episode
ePACT's New CICO Flow
How I updated ePACT's Check-in/out flow to cut 300 interactions down to 6.
Episodes
15 Episodes- 1
ePACT's New CICO Flow
0:15How I updated ePACT's Check-in/out flow to cut 300 interactions down to 6.
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Expediting the child check-in/out process
IntroHow I updated ePACT's Check-in/out flow to cut 300 interactions down to 6.
- 3
The mandatory check-in/out flow was lengthy
ContextDarian turns project context, design decisions, and delivery details into the next chapter of the story.
- 4
Strategy
StrategyDarian turns project context, design decisions, and delivery details into the next chapter of the story.
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Discovery Session
Step 01Darian turns project context, design decisions, and delivery details into the next chapter of the story.
- 6
Strategy
Step 02Darian turns project context, design decisions, and delivery details into the next chapter of the story.
- 7
Benchmarking and KPIs
Step 03Darian turns project context, design decisions, and delivery details into the next chapter of the story.
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Wireframes
Step 04Darian turns project context, design decisions, and delivery details into the next chapter of the story.
- 9
Mockups and Prototype
Step 05Darian turns project context, design decisions, and delivery details into the next chapter of the story.
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Usability Tests
Step 06Darian turns project context, design decisions, and delivery details into the next chapter of the story.
- 11
Build and release
Step 07Darian turns project context, design decisions, and delivery details into the next chapter of the story.
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KPI results
Step 08Darian turns project context, design decisions, and delivery details into the next chapter of the story.
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Next iteration
Step 09Darian turns project context, design decisions, and delivery details into the next chapter of the story.
- 14
v2 results
Step 10Darian turns project context, design decisions, and delivery details into the next chapter of the story.
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Business results
The OutcomeDarian turns project context, design decisions, and delivery details into the next chapter of the story.
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About ePACT's New CICO Flow
Cast: Darian Grant, ePACT managers, BI, outsourced developer, recreation program users
Genres: Mobile UX, Workflow Design, Lean Research
This show is: Lean, practical, high-impact